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The National Auto Auction Association (NAAA) has an arbitration policy in place for resolving disputes that arise during the buying and selling process of vehicles at auto auctions. On Monday, July 15th, the NAAA updated their arbitration policy and certification guidelines. Here’s what you need to know if you’re a buyer or seller in the auto auction industry.

In football, 2 teams play against each other to decide who is the best in their division. However, there are instances when the coach of 1 team wants to challenge a ruling and throws a red flag on the field. When the challenge is made, the play is reviewed and officials determine if the call stands or is reversed. This is similar to Big Valley Auto Auction’s arbitration process.

Have you ever ordered something online? After you make a purchase online, you expect the seller to provide you with tracking information and confirmation of shipment. However, there are instances where the seller doesn’t provide this information within the specified timeframe. You’ll have the option to either wait for the information or cancel your purchase. This is similar to a title arbitration process.

Back in the days of the Wild Wild West, arguments were settled by an old-fashioned fight. When two outlaws had a disagreement and couldn’t solve their issue with words, they would use their fists to finish the job. The last man standing was declared the winner. Now imagine having to challenge an auto auction seller to a brawl, simply over a vehicle dispute. That would be crazy!

When selling at an auto auction, the last thing you want to do is spend time disputing arbitrations and paying fees. Arbitration can be a stressful experience if you're concerned about the outcome.

If you’ve ever been on the road and saw a street light, you've noticed that there are 3 colors displayed: Green, yellow, and red. A green light means you’re good to drive, a yellow light means slow down, and red means stop. The way streets use these lights to implement the rules of the road, NAAA affiliated auto auctions use their own light system that their vehicles must follow.